Privacy Policy

This privacy policy informs you about the data processing of NeedNect Solutions. Last modified: October 18, 2023


Privacy Policy

This privacy policy informs you about the data processing of NeedNect Solutions. Last modified: October 18, 2023


Privacy Policy

This privacy policy informs you about the data processing of NeedNect Solutions. Last modified: October 18, 2023

Privacy Policy

Subject of data protection

The subject of data protection is personal data. According to the EUDSGVO, these are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes B. Information such as name, postal address, email address or telephone number, but possibly also usage data such as your IP address.

Scope of data collection and storage

In general, it is not necessary for you to provide personal data in order to use our website. However, so that we can actually provide our services, we may need your personal data. This applies above all to answering individual inquiries, registering for the newsletter and registering as a customer.

If you entrust us with the provision of a service, we generally only collect and save your personal data insofar as it is necessary for the provision of the service or the execution of the order:

  • Newsletter : first name, last name, gender, email address

  • Contact request : first name, last name, gender, email address, telephone number

  • Registration for hotels : company name, legal form, address, telephone number, email address, contact person: first name, last name, gender

  • Registration for guests : first name, last name, gender, email address

Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or for the execution of the contract (as stated above). The transmission to state institutions and authorities entitled to receive information only takes place within the framework of the statutory information obligations or if we are obliged to provide information by a court decision. In the latter case, those affected will be informed immediately about the transmission of the data.

After the contract has been fully processed, your data will be deleted after the intended use and the tax and commercial retention regulations have expired, unless you have expressly consented to further use of the data. In the case of permanent use of the software offered, you will also have access to our terms of use and must actively agree to use. You have the right to withdraw this consent at any time.


If you create a user account as a guest or a hotel account via our website, we will use the information you provide for the purpose of processing the registration. As a guest, you can change, add to or delete your profile at any time. As a hotel, please contact to change your account.


With your consent, we will use your email address to send our newsletter. You can unsubscribe from our newsletter at any time by selecting the “unsubscribe” option at the end of the newsletter email. We use the Mailchimp marketing system (

Data collection through the use of Google

Our website uses Google Analytics, a web analysis service provided by Google inc. Google Analytics uses so-called “cookies”. These are files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by these files about the use of our website is transmitted to Google in the USA and stored there. Google uses this information to evaluate the use of our website and to compile reports on website activity for the website operator. If this is required by law or if third parties process this data on behalf of Google, Google will also pass this information on to these third parties. The use is anonymized or pseudonymized. You can find more information about this directly at Google

If you do not want your website activities to be recorded by Google Analytics, you can install the browser add-on to deactivate Google Analytics. This prevents the JavaScript running on websites (ga.js, analytics.js and dc.js) from sharing activity data with Google Analytics.

You can find more information and the download link for the browser add-on here:

Of course, you can also view our website without cookies. You can prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. How this works in detail can be found in the operating instructions or the help function of your browser. If you do not accept cookies, however, this can lead to certain functional restrictions.

Collection and storage of usage data

To optimize our website, we collect and save data such as B. Date and time of the page view or the page from which you accessed our site. This is done anonymously without personally identifying the user of the site. Under certain circumstances, user profiles are created using a pseudonym. Here, too, there is no connection between the natural person behind the pseudonym and the usage data collected. We collect this data exclusively for statistical purposes in order to further optimize our website and to be able to make our website even more attractive. The collection and storage takes place exclusively in anonymized or pseudonymized form and does not allow any conclusions to be drawn about you as a natural person.

Earmarked use of data

We observe the principle of the use of data for a specific purpose and collect, process and store personal data only for purposes that are legitimate and have a corresponding legal basis.

  • Order fulfillment for hotels

  • Order fulfillment for guests

  • Legal requirements

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been bound by us to secrecy and to comply with data protection regulations.

Links to websites of other providers

Our websites may contain links to websites from other providers. We would like to point out that this data protection declaration applies exclusively to the websites of the NeedNect Solutions company. We have no influence on and do not check that other providers comply with the applicable data protection regulations.


NeedNect Solutions uses technical and organizational security measures to protect your personal data managed by us against accidental or deliberate manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Right to information, deletion and objection as well as contact details

You have the right to request information about or deletion of the personal data processed by you to an appropriate extent at any time. You also have the right to have this data corrected or blocked. You also have the right to object to the processing of your personal data at any time without giving reasons. In this case, we will immediately stop processing your personal data and destroy the data irretrievably. Please note that this will rule out any further cooperation or services on our part are no longer possible.

If you would like information about your personal data or their correction or deletion, if you would like to object or if you have further questions about the use of your personal data provided to us, please contact:

If you are registered as a user for individual services at NeedNect Solutions, we sometimes also offer you to view the data yourself via a user account and, if necessary, to delete or change it.

Everyone concerned has the right at any time to contact the data protection authority of their home country directly in the event of dissatisfaction, discrepancies or suspected irregularities.

Note that data protection provisions and data protection practices, e.g. B. at Google, can change continuously. It is therefore advisable and necessary to inform yourself about changes in the legal requirements and practice of companies, e. B. Google to keep you informed.

Inclusion, validity and timeliness of the data protection declaration

By using our website, you consent to the use of data described above. The data protection declaration is currently valid and dated 18. October 2023.

The further development of our website or the implementation of new technologies may make it necessary to change this data protection declaration. NeedNect Solutions reserves the right to change the data protection declaration at any time with effect for the future. We recommend that you reread the current data protection declaration from time to time.