Help & Support

Need help with NeedNect?

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Help & Support

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Help & Support

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Frequently Asked Questions

What is NeedNect and how does it work?

How do I create and update my profile?

Who can see my profile and preferences?

How can I share my profile with a hotel?

How secure is my personal information?

How can I delete my account?

I can’t log in – what should I do?

I didn’t receive my confirmation email.

The app is not working correctly – how can I report a bug?

Reach out to our team via email – we’re happy to help!

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NeedNect Solutions GmbH.

Made with ♥ for a better hotel stay.