Help & Support

Need help with NeedNect?

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Help & Support

Need help with NeedNect?

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Help & Support

Need help with NeedNect?

We’re here to help! Below you’ll find answers to frequently asked questions and ways to get in touch with us.

Frequently Asked Questions

Frequently Asked Questions

Using the NeedNect App

What is NeedNect and how does it work?

What is NeedNect and how does it work?

What is NeedNect and how does it work?

How do I create and update my profile?

How do I create and update my profile?

How do I create and update my profile?

Profile & Privacy

Who can see my profile and preferences?

Who can see my profile and preferences?

Who can see my profile and preferences?

How can I share my profile with a hotel?

How can I share my profile with a hotel?

How can I share my profile with a hotel?

How secure is my personal information?

How secure is my personal information?

How secure is my personal information?

How can I delete my account?

How can I delete my account?

How can I delete my account?

Technical Issues

I can’t log in – what should I do?

I can’t log in – what should I do?

I can’t log in – what should I do?

I didn’t receive my confirmation email.

I didn’t receive my confirmation email.

I didn’t receive my confirmation email.

The app is not working correctly – how can I report a bug?

The app is not working correctly – how can I report a bug?

The app is not working correctly – how can I report a bug?

Still have questions?

Reach out to our team via email – we’re happy to help!

Contact us by e-mail

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